Lab Support Services

 
 

Running a successful lab comes with a unique set of challenges – keeping up with compliance, managing vendor relationships, and scaling operations as research evolves. With decades of experience supporting scientific environments, Flagship delivers the structure and reliability your lab needs to thrive. Our specialized technicians, flexible service model, and science-ready approach ensure operational efficiency, regulatory compliance, and seamless scalability, from start-up incubation to enterprise expansion.

 
 

Lab Support Services for Every Environment

Flagship customizes its lab services to meet the distinct needs of every Life Sciences environment – from fast-paced incubators and high-throughput research labs to expansive multisite campuses. Our flexible, scalable solutions ensure optimal performance at every stage of growth.

GMP-Compliant Pharmaceutical Labs

  • Waste management and aggregation
  • Scheduled safety inspections
  • Media and buffer prep
  • Chain-of-custody support
  • Alarm response monitoring

Biotech Start-up Incubators

  • Flexible consumables stocking
  • Cryogenic sample management
  • À la carte services
  • SOP creation and implementation

Multi-tenant Lab Buildings

  • Shared glass wash
  • Coordinated dock management
  • Tenant-specific housekeeping
  • Vendor access control

Diagnostics and Clinical Testing Labs

  • Clinical area sanitation
  • Cold storage monitoring
  • Rapid glassware sterilization
  • Biohazard waste handling
  • Equipment alarm response

Multi-site Life Sciences Campuses

  • Multi-site service coordination
  • Unified vendor management
  • Cross-campus alarm monitoring
  • Lab operations standardization
  • Consistent waste protocols
  • Scalable technician staffing
 
 

Get Your Scientists Back to the Bench

Position your lab for growth and investment with Flagship’s Science-Ready Assessment (SRA) – a proprietary tool designed to elevate the quality and efficiency of your laboratory services. The SRA evaluates 29 essential criteria across four key operational pillars: safety and compliance, inventory and consumables management, equipment and infrastructure readiness, and staffing protocols.

Request your SRA now by completing this short form.

 

Request a Science-Ready Assessment (SRA):

 

Specialized Solutions for Your Lab’s Unique Needs

 

Flagship provides a suite of lab support services that can be fully customized to meet the operational, regulatory, and scientific needs of your facility. From buffer and media preparation to alarm monitoring and waste management, our solutions are designed to maintain efficiency, ensure compliance, and minimize disruption to your research. You can rely on our team to provide consistent service, technical support, and attention to detail, keeping your lab operations safe, scalable, and audit-ready.

 
 
 

Lab Services Icon

Lab Support Services:

Dock management

Our dock management services ensure seamless, secure delivery of critical lab supplies and equipment. We oversee all incoming and outgoing shipments, coordinate with couriers, and maintain chain-of-custody documentation, keeping your lab operations running efficiently and without interruption.

 
 

Vendor management

We act as the liaison between your lab and third-party vendors, streamlining communication, scheduling service calls, and verifying performance. Our lab support technicians ensure that vendors meet your lab’s compliance standards, timelines, and technical requirements.

General lab housekeeping

Maintain a clean, safe, and research-ready environment with our general lab housekeeping services. From surface sanitation to spill response, we focus on contamination control and workspace upkeep, supporting both safety protocols and regulatory compliance.

 
 

Consumable organization & stocking

Ensure your essential materials are always available and properly stored. We manage your lab consumables inventory, restocking items as needed, maintaining lot tracking, and reducing waste through optimized supply workflows.

Safety inspections

Our team performs routine lab safety inspections to help maintain compliance with internal protocols and external regulatory standards. We check for proper PPE usage, chemical storage practices, signage, and emergency readiness, documenting findings and recommending corrective actions.

 
 

Waste aggregation and management

We support responsible hazardous and non-hazardous waste management by collecting, labeling, and preparing materials for compliant disposal. Our technicians ensure proper segregation and storage, helping you avoid fines and reduce environmental risk.

Glass wash and autoclave

Our glassware cleaning and autoclave services ensure all lab tools are sanitized, sterilized, and ready for reuse. We follow standardized procedures for washing, rinsing, and sterilizing glassware and plasticware, reducing contamination risks and improving research reliability. Our technicians handle high-throughput volumes and adhere to lab-specific protocols.

 
 

Lab moves assistance

Relocating lab equipment, materials, and operations requires precision. Our team provides lab move assistance, including packing, inventory, coordination with vendors, and setup in the new location, all while minimizing downtime and ensuring compliance during the transition.

 
Cryogenic Laboratory Storage Samples

Certified Lab Services Technicians

Our employees deliver the services you need with unwavering precision and professionalism. All our staff go through a rigorous training bootcamp, where they get the on-site training, certifications, and licenses they need for compliance.

Certifications:

  • DOT/RCRA
  • IATA
  • Lab safety
 
 
HVAC/Boiler, Reception, Mailroom, Culinary Services, Janitorial Services, Stockroom & Supply Support, Energy Management, Project Management, Finance Support Services, Conference Room Support, Skilled Trades, Building Engineering, CMMS & Work Orders, Shipping & Receiving, Parking Lot Services, Landscaping and Grounds
Data Support, Recycling & Waste Mgmt., Tech Support, Security & Monitoring, Life Safety Systems, Medical Services
High Voltage Power Dist., Elevator Maintenance
Lab Consumables Management, Buffer & Media Preparation, Autoclaving/Glass wash, Lab Gas Management, Testing & Certification of BSCs & Fume Hoods, Lab Equip. Alarm Resp. & Monitoring, Biowaste Collection & Mgmt., Vacuum Pump Repair & Replace
Laboratory Startup Checklist
Measure Laboratory Liquid

Built-in Scalability

Our integrated model, including a full range of lab services, allows us to tailor our offerings to your specific needs. As those needs change, we can adapt our staffing and operational protocols accordingly. We work with organizations of all sizes, frequently moving with them as they grow from start-up to series funding to multi-site campus.

 
 

What Our Clients Are Saying

“Your supervisor & day porters have displayed outstanding dedication to maintaining a safe and clean environment during our recent flood emergency. Their actions rapidly contained and cleaned up our high profile GMP areas.”

Facility Manager, Bio-Pharmaceutical Company

Client Stories
 

Comprehensive Solutions for Seamless Facilities Care

Did you know that Flagship is more than just a lab support services services company? Every day, our clients rely on us to manage the critical, behind-the-scenes operations that keep their buildings running smoothly.

Facility Maintenance

Facility Maintenance

Your facilities have a lot of different layers, but that doesn’t mean you need a lot of different vendors. As a single source provider, we routinely self-perform more than 75% of our facilities services.

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Specialty Maintenance

Specialty Maintenance

After almost 40 years delivering facility services to companies large and small, we’ve developed training programs and protocols for a wide variety of specialty maintenance services.

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Janitorial Services

Janitorial Services

With more than 35 years of experience, Flagship combines the resources of a nationwide janitorial cleaning service with the personalized touch of a local cleaning company.

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Engineering Services

Engineering Services

Navigating the complexities of modern facilities requires more than just service; it demands solutions developed through decades of experience and technical acumen.

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Managed Services

Managed IT Services

Modern businesses rely on effective, efficient, and secure technology solutions. Our managed services are tailored to meet the specific needs of your business, whether you're a small start-up or an established medium-sized enterprise.

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MEP

Mechanical, Electrical, & Plumbing (MEP)

Our in-house, licensed plumbers, electricians, and HVAC technicians perform maintenance, repairs, and renovations to exacting standards.

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Lab Equipment Services

Lab Equipment Services

Specializing in everything from calibration and validation to preventive maintenance and repair and testing and certification.

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Culinary Services

Culinary Services

Our culinarians plan, prep, and serve tasty and nutritious food, made from scratch with a focus on local and organically grown ingredients.

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Project Management

Project Management

No project is too complex for our seasoned Project Management professionals. From inception to ribbon-cutting, we’re your on-site eyes and ears.

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Ancillary Staff Management

Ancillary Staff Management

We develop dedicated brand ambassadors, committed to going above and beyond the call and the contract to make sure your facility stands out among your peers.

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Mobile Support

Mobile Support

Flagship’s Mobile FM Technicians are on call to deliver solutions to your most urgent facility maintenance needs, from the curb to the roof and everything in between.

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